Dementia Answers: Why Avoid Criticism?
Video Transcript [Answer 1008]
Welcome and thank you for joining me.
Today we're going to talk about why it's important to avoid criticism when caring for someone living with Dementia.
When a person yells, refuses care, wanders, or becomes upset, it's easy to react with frustration or correction. But instead of criticizing, pause and get curious.
These moments can be stressful, but remember the person isn't trying to be difficult. Dementia changes how the brain understands, reacts to, and makes sense of the world. When we respond with curiosity instead of criticism, we can better understand what the person may be feeling, needing, or trying to communicate.
What does curiosity mean?
Curiosity means gently asking, "What is this behavior telling me? " instead of saying, "Why are they acting this way?" When we use curiosity, we look for the reason behind the behavior.
The person may be feeling pain, fear, hunger, tiredness, or confusion. They may not have the words to explain it.
Why avoid criticism?
Even when spoken calmly, criticism can increase fear and distress. Saying things like, "Stop that!" or "You already told me" may make the person feel unsafe or ashamed. Research shows that stress and fear can make Dementia symptoms worse. A calm, curious response helps lower anxiety and build trust.
How can you respond with curiosity?
Pause and take a breath. Observe what is happening around the person. Ask yourself simple questions. Are they too hot or cold? Is the room too noisy? Are they tired or in pain? Try gentle words like, "You seem upset. How can I help?" Or, "Let's figure this out together."
Use simple solutions. Change the environment, not the person. Reassure them that they are in a safe space. Lower noise, offer a snack, suggest a rest, or redirect to a calming activity like music or a short walk.
Praise cooperation and focus on what the person can do. Using curiosity shows respect and compassion. It helps you see the person behind the behavior and respond with kindness instead of frustration.
On behalf of the Dementia Society of America®, thank you again for joining me today. Stay informed, stay healthy, and take care of yourself.
Disclaimer: Dementia Society of America (DSA) provides educational content only and does not offer medical advice. Always consult a qualified healthcare professional before making changes to your medical care. DSA content is created by both human and computer-generated means and is reviewed for accuracy; however, errors may occur. Views expressed by third-party contributors do not necessarily reflect those of DSA. Unless expressly stated, DSA does not endorse or guarantee any third-party products, services, organizations, or external content. All DSA content is copyrighted and/or trademarked and may not be used without written permission.
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