Need Facebook Fundraiser help?
You must contact Facebook directly. Facebook manages the entire Facebook Fundraiser donation process for all nonprofits in its system.
For help with a refund, changes to monthly donations, or other Facebook payment issues, please go to their help page here.
When donations are made, they reach the intended nonprofit about 30 days AFTER the donation is made. Thankfully, and gratefully, Facebook does not deduct any processing fee's from your donation.